Returns & Exchanges
At STOCKED, we pride ourselves on the freshness of our products; however, due to the perishable nature of our goods, we can only offer returns or replacements for items that arrive damaged or defective. Please contact our support team within 48 hours of delivery to initiate a claim.
Inspect Your Order
Upon delivery, immediately check your items for any signs of damage, spoilage, or missing components while the packaging is still fresh.
Document the Issue
Take clear, high-resolution photographs of the damaged product and the shipping label to help our quality control team process your request faster.
Submit a Request
Email our support desk at [email protected] with your order number and the attached photos to receive a return authorization or refund approval.
Receive Resolution
Once approved, we will either issue a full refund to your original payment method or ship out a fresh replacement at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing